Terms of Service

Effective Date: July 23, 2026

Welcome to Arbana Private Limited ("Arbana", "Company", "we", "our", or "us"). These Terms of Service govern your access to and use of www.arbana.co.in, our mobile application, and all related services. They are adapted from the structure of the provided document.

By accessing our Website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our Website and services.

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1. Online Store Terms

By using our Website, you confirm that:

• You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
• You will use our Website only for lawful purposes.
• You will not use our products or services for any illegal or unauthorized activity.
• You will not transmit viruses, malware, or any harmful code through our Website.

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2. General Conditions

Arbana reserves the right to refuse service to any person at any time for any lawful reason.You agree not to:

• Reproduce, duplicate, copy, sell, or exploit any part of our Website or services without our prior written consent.
• Misuse the Website or interfere with its normal operation.
• Attempt unauthorized access to our systems or customer information.

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3. Accuracy of Information

We strive to ensure that all information available on our Website is accurate and up to date. However, occasional errors relating to product descriptions, pricing, availability, or promotional offers may occur.

Arbana reserves the right to correct such errors, modify information, or cancel orders where necessary without prior notice.

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4. Products & Pricing

• Products are available only in selected serviceable locations.
• Product availability is subject to stock availability.
• Prices are subject to change without prior notice.
• Images displayed on the Website are for illustration purposes only and may slightly differ from the actual product.
• Arbana reserves the right to discontinue any product at any time.

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5. Orders & Billing

Arbana reserves the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud or misuse.
• Limit quantities purchased per customer or household.
• Verify customer information before processing an order.

You agree to provide complete, accurate, and updated billing, shipping, and contact information for all purchases.

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6. Payments

Payments can be made using the payment methods available on our Website. All online transactions are processed securely through authorized payment gateway providers. Arbana does not store your complete debit or credit card information.

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7. Third-Party Services

Our Website may contain links to third-party websites, payment gateways, logistics providers, or other external services.

Arbana is not responsible for the content, privacy practices, or services provided by such third parties. Your use of these services is governed by their respective terms and policies.

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8. User Content & Feedback

If you submit reviews, suggestions, feedback, or other content to Arbana, you grant us the right to use, reproduce, publish, and display such content for improving our services and marketing activities. You agree not to submit any content that is unlawful, offensive, defamatory, misleading, or infringes upon the rights of others.

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9. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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10. Prohibited Uses

You agree not to use the Website:

• For unlawful or fraudulent purposes.
• To violate any applicable laws or regulations.
• To infringe intellectual property rights.
• To upload viruses or malicious software.
• To collect personal information of other users without authorization.
• To spam, scrape, crawl, or misuse the Website.
• To interfere with the Website's security or operation.

Violation of these Terms may result in immediate suspension or termination of your account.

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11. Disclaimer

The Website, products, and services are provided on an "as is" and "as available" basis. Arbana does not guarantee uninterrupted access, error-free operation, or that all information available on the Website will always be complete, accurate, or current. Your use of the Website is entirely at your own risk.

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12. Limitation of Liability

To the maximum extent permitted by applicable law, Arbana Private Limited, its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or purchase of products through our platform.

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13. Indemnification

You agree to indemnify and hold harmless Arbana Private Limited, its directors, officers, employees, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising out of your breach of these Terms or misuse of the Website.

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14. Termination

Arbana may suspend or terminate your access to the Website at any time if you violate these Terms or engage in any fraudulent or unlawful activity.

All obligations and liabilities incurred before termination shall survive such termination.

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15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in Gurugram, Haryana.

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16. Changes to Terms

Arbana reserves the right to modify or update these Terms of Service at any time without prior notice. The revised Terms shall become effective immediately upon publication on www.arbana.co.in. Continued use of the Website after such updates constitutes your acceptance of the revised Terms.

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Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us.

Grievance Officer
Arbana Private Limited
Unit No. 426, 4th Floor, Suncity Success Tower
Sector-65, Golf Course Extension Road
Gurugram, Haryana – 122005

Phone: +91 8595 121 109
Email: arbana.info@gmail.com
Website: www.arbana.co.in